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favorite this post Junior Research Assistant (Rockville, MD) hide this posting unhide

compensation: TBD based on qualifications
employment type: full-time

Avar Consulting, Inc. is a social science research organization located in Rockville, MD. We are currently seeking a Junior Research Assistant (JRA) to join our team. The candidate will administer telephone surveys, staff telephone help lines, and communicate with individuals over the telephone in accordance with established procedures and protocols. Other duties include:

• Explaining study objectives and procedures to respondents;
• Compiling, recording, and coding and data; and
• Reviewing data for completeness and accuracy.

The JRA will possess the following qualifications: a high school diploma; strong inter-personal and communication skills; the ability to accurately record information; proficiency in Microsoft applications (such as MS Access and Excel); the ability to type at least 30 words per minute; the ability to work independently and as a part of a team; a friendly demeanor; and the ability to build trust with respondents.

Possession of any of the following experience is desirable: some college experience; call center experience, prior experience working with Medicare beneficiaries; computer assisted telephone communication experience; and research, and/or customer service experience. Interested candidates should send a resume and cover letter.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6576197649

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