compensation: $12.50 per hour employment type: full-time
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A growing auto repair facility in Frederick, MD currently seeking a full time/part-time front counter person with at least 3 years experience.
Job Responsibilities of Counter Helper:
*Consult and interpret customer needs for the mechanics. Serve as primary point of contact for all automotive service and repair matters.
*Must have ability to communicate clearly and effectively with customers and co-workers.
*Understand customers' problems and arrange for appropriate service.
*Prioritize required services and offer options.
*Set and manage the expectations of the service for both the customer and mechanics
*Keep customer updated on repair needs and completion times.
*Prepare quote, invoice work order and collect appropriate payment.
*Prepare night deposit
*Assist with parts order, receipt, and inventory control
*Maintain comfortable waiting area
*Check voice mail system for messages and handle as required.
*Previous experience required
*Good customer skills a must
*Valid Drivers license
Must be presentable with an outgoing personality and great work ethic. Must be personable and self-motivated. Must have experience and work well in a team environment. Shop is closed Sundays. Resumes only. EOE
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