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favorite this post Call Center Representative wanted for Medical Cannabis Clinics (Frederick) hide this posting unhide

East Street at Delaware Rd

(google map)

compensation: $12/hour
employment type: part-time

Turn on the TV or flip through any newspaper or magazine, and you are almost guaranteed to see signs of our nation's growing opioid epidemic that is taking so many lives - We are here to change that!

Green Health Docs is a physician owned and operated company on a mission to end this opioid crisis by giving patients access to a NATURAL and EFFECTIVE treatment: medical marijuana.

We are looking for someone that is as passionate as we are to help our community understand and utilize the health benefits of cannabis, and to help patients increase their quality of life. Come join us on this journey of healing while having such a tremendous effect on patient lives!

Are you passionate about helping people?
Do you support medical cannabis?
Are you a team player that enjoys helping your teammates as well as your customers?

We are looking for an outgoing, full/part-time call center representative for our main office in Frederick, MD. Green Health Docs Call Center operates Monday - Saturday 8:30am - 5pm

Hours will be between 30-40hrs/week @ $12/hr starting pay (with room to grow for the right candidate)
Required starting availability is as follows on an alternating weekly schedule:

Week A:
M,T,TH,F 10am-5pm Sat 9am-4pm

Week B:
M,T,TH,F 10am-5pm Sat 9am-4pm

Responsibilities:
• Handling high volumes of calls/texts/emails.
• Schedule patients using our EMR (electronic medical record system).
• Help patients navigate the MMCC (Maryland Medical Cannabis Commission).
• Occasionally handling CBD sales in the clinic.
• Provide patient education and answer all questions.
• Providing all patients with kind and compassionate care.

Qualifications:
• Prior customer service or call center experience (preferred).
• Prior sales experience (preferred).
• Must possess thorough and solid understanding of Maryland's medical cannabis laws and regulations.
• Ability to multi-task with patients while utilizing a scheduling system.
• Outgoing personality with good communication skills.
• Basic Social Media skills (Facebook, Instagram, Twitter) are a must - additional marketing experience is a plus.
• Experience in a medical/clinic reception environment is a plus.
• Additional medical cannabis knowledge/experience is a plus.

Please reply with your resume and a brief cover letter for consideration.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6789150580

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