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favorite this post Office and Customer Service Assistant (Frederick County, Maryland) hide this posting unhide

compensation: competitive
employment type: part-time

Office and Customer Service Assistant

Forward-thinking, small certified organic personal care products crafting company and fair trade goods retailer seeks an enthusiastic, creative and flexible individual who enjoys participating in a variety of tasks on a daily basis and who appreciates the team atmosphere and opportunities in working for a small certified organic business.

The Office and Customer Service Assistant provides organization, customer service and bookkeeping support to our organic personal care business. We will train the right candidate. This is a part-time position ranging from 20-24 hours per week. There may be a possibility of additional hours or full-time work in the future for the right individual.

Duties:

Bookkeeping.
Printing, laminating, cutting and applying labels to personal care products.
Fulfilling, packing and shipping orders.
Answering the phone and providing wholesale/retail customer service by phone, email and in person.
Coordinating our yearly organic certification process.
Purchasing office and postal supplies.
Receiving and checking in mail and supplies.
Filing invoices and vendor information.
Occasional work as an educator/salesperson in our retail store in Frederick, MD.
Occasional work as a newsletter and/or social media coordinator and/or content contributor.

Preferred Skills and Qualifications:

Bookkeeping experience using QuickBooks.
Strong computer skills in Word, Excel and web applications. Must be able to learn new computer skills quickly, especially those relating to e-commerce and social media.
Previous experience in an office support setting.
Strong customer service skills and previous experience in a wholesale/retail customer service setting.
Passion for organics and fair trade. Must be able to speak competently about USDA organic product labeling and the challenges facing the organic industry initially or within a few weeks.
Must be organized, efficient and have excellent communication skills.
Must be reliable, trustworthy, and able to work both independently and as part of a team.
Must be flexible and constantly open to learning.
Must be able to follow through projects from initiation to completion.

Preferred Qualifications:

Previous experience is highly desired in the following areas:
Working for an e-commerce business.
Fulfilling, packing and shipping orders.
Working for a USDA certified organic business or working with USDA certified organic products.

To Apply:

Please email your detailed cover letter explaining your interest in our open position along with your chronological resume ASAP.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6667420493

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