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Service Writer/Manager (Frederick, MD)

W Patrick Street near Jefferson St

(google map)

compensation: based on experience
employment type: full-time

Excellent pay for the right individual - Ken's Automotive & Transmissions
Base Pay Plus Bonus

We are an Independent, Family-Owned Auto Repair Shop in Frederick, MD looking for an Enthusiastic and Great Service Writer to join our team. Ken's just celebrated 50 years in 2018! We believe you can take us to the next level, and we can do the same for you. We have built a business that challenges the norm, rewards excellence, and provides a comfortable life for all of us. We're always innovating, making improvements, and setting the bar higher for ourselves and the automotive service industry.

We provide the following:
A 5-day work week Monday through Friday. Weekends are for family!
Paid Vacations and Holidays
Paid Training multiple times a year
Interaction with our long-time and new customers every day.
State-of-the-art equipment and software.
A Team Work Environment every day
Paid Uniforms
Individual Retirement Account match program
Health Insurance offered.

Here at Ken's Automotive & Transmissions, we have built our business around our customers and employees. Happy employees = Happy customers! We believe in embracing challenges and enjoying life.

Here are just a few of the expectations we have for you:

You've got to love what you do and genuinely enjoy helping people!

EXCEPTIONAL Customer Service Skills, both in person and on the phone.

In Addition to writing Service....You will be managing:
8 bays
5 techs
Day to Day Operations and Processes

Preparing estimates, Selling Services, Scheduling appointments, Managing Technicians, and Job Completions, Maintaining Quality Control both in Service of Vehicle and Customer Service. Willing to work as a Team Player. Able to take direction and learn processes and follow directions.
Knowledge of the automotive industry (a plus).

Skills necessary:

Organizational, Multi-Tasking, Delegation, Communication, Computer, Phone, Texting and Excellent Customer Service Skills!

Think you've got what it takes?

If the above describes who you are and what you want, we want to hear from you! Due to how busy we are and our tight schedule please only reply to this ad with inquiries. NOTE: No need to apply if you have done so before. In the title put "I'll amaze you with my skills and positive attitude" so I know you cared enough to read the whole ad. Cheers!
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7127852166


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